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Discovering client altiris 7,1 by FQDN

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I need a solution

Dear All

I have a problem discovering client based segment there are some client IP address that can not discover but if in ping using FQDN client is connected. I try to discover using FQDN hostname (ex, myclient.ac) successfully. if the client without the FQDN can not discover

I need a solution to this problem, 

Thanks

Regard

Helmy


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