Report on the usage of an EXE
I need a solution Hello all,I have a question regarding some Inventory data.The "Total Run Time" column that we get in the Executable Usage report, is it in seconds or milliseconds?I am trying to...
View ArticlePermissions on Process Type Actions
I need a solution How is access to Process Type Actions controlled? I have found that giving a user the ServiceDesk.Pages.FullChangeView permission gives them the ability to only use the "Edit Change...
View ArticleList of Functions in SMP 7.1 SP2 MP1 Not Available on Macs
I need a solution Our new director is now requiring us to support Macs as well as Windows machines in a Microsoft domain. I haven't had much luck in finding info on what's involved in managing Macs...
View ArticleIs it possible to use javascript or similar in f.eg SendMail or MergeHTML...
I need a solution Hi,I am developing a workflow that processes some data and at the end it shall send a mail to the user. The content of the mail will be dynamic based on the data that was processed...
View ArticleManaging reboots in Patch Management
I need a solution Hi all:I need to manage the reboots when installing several packages (either from software installations or from patches) so that if a client installs (for example) five packages...
View ArticleHostname in Incident Management of Service Desk 7.5
I need a solution HiWhen any User submits the Incident from there Desktop or Laptop, after that When Administrator receives the Incident there we required Hostname of User instead there email address...
View ArticleSEP and Photo.exe
I need a solution Has anyone come across Photo.exe, which keeps materialising on our Windows Server 2003 share drive, in various locations. i am not sure if it is being created by share drive clients...
View ArticleDeploying Ghost Images from PXE booted clients
I need a solution On my old Win2003 server (running Ghost SS 2.5) my clients happily network booted after pressing F12 and found my Ghostcast server that would deploy the Ghost Images to them. I setup...
View ArticleIf there is no .dos file provided for Network Boot Package
I need a solution HelloIf the manufacturer has not provided the .dos file for a NDIS "Network Boot Package", is the Ghost software not able to image multiple machines at once throught the network?The...
View ArticleNot Able To Add Active Directory User to PCAnywhere Settings
I need a solution Hello, I was wondering what I am missing. I go into pcAnywhere Settings - Windows, Authentication and choose Active Directory. The problem I am running into is there are no...
View ArticleAssets by Location Organizational View in All Computer Views
I need a solution For CMS 7, in the Activity Center under the Computers tab (Manage > Computers from the menu) the "All Computers View" section is visible in the left hand panel below Saved...
View ArticlePXE Server, multiple scopes, which options?
I need a solution Hey everyone,I'm pretty sure this is my first question here on the forums. I hope the initiation ceremony isn't too weird.My problem - I've got two sites (A and B) which both have...
View ArticleError while publishing workflow with "Form Start"
I need a solution Hello Everyone, I've created a workflow and set it to "Form Start". When I run it from the designer it works great, when I publish and run it, I'm getting the following Error: Log...
View ArticleAdd Bulk Edit
I need a solution I created a report which contains a custom resource type. The context menu is working, but it doesn't display the bulk edit option. How can I get the bulk edit option on a report?
View ArticleBroken ASDK after installing ITMS 7.1 SP2 MP1 hotfix rollup 5
I need a solution We installed the latest hotfix 5 last week, and I noticed that we can no longer use our ASDK calls. Even running the most basic of tasks fails, i.e. (vbscript): Set oItemManagement...
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How to remove Blacklisted Devices and report error Blacklisted Devices
I need a solution Can anybody help me for 2 problem ( On-premise version App Center ) 1) I not sure i have problem with blacklist device I sent "Revoke" command to ipad and i delete the ipad after...
View ArticleVerifying client moves
I need a solution Hello, I am moving clients to a new management server. I have installed a new 2008 server with SEPM 12. I have set up replication and prioritized the new server. I am now getting...
View ArticleAsset Management - "Systems" CI Type
I need a solution Where can I find in the Symantec documentation how to automatically create assets of type "Systems"? All I can find is the description of what Systems are and how they relate to...
View ArticlePossible to have computers update when they first turn on if they missed...
I need a solution Hello All, I'm a newbie working along getting our Alitiris 7.1 system going. I'm now working on the patch management piece. I approved the latest microsoft bulletins to deploy...
View ArticleIncorrect Installer for APSB13-18?
I need a solution I'm running SMP 7.1 SP2 MP1 and was looking at the Resource Manager for bulletin APSB13-18 in Patch Management Solution where it appears the installer is...
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