Hi guys,
since today when a user opens Software Portal by right click to Symantec Management Agent it opens, but asks for credentials.
When you type in credentials, it ask for it again.
So we cannot open Software portal.
I did nothing change on the server.
Do you have any idea?
BR, David
I obtained the flash player 16.0.0.235 through the APSB14-27 Bulletin. I am in a testing phase with four test computers, two of the tests have flash player ax/pi 12.0.0.3, the other two have 15.0.0.183. The new bulletin will not get applied against either of my test computers in the software update tab of the agent. So far I explored to the server and tried to install flash player 16 ax and pi from where patch mgt. places the files on the server. My result is "please uninstall flash player". This is normally what does not happen going to newer version of flash player, the new version always remove the old first then installs the current version. Am I trying out 16.0.0.183 too soon, or is Adobe creating a different route of their newer versions of flash player?
HI ,
I Try to install symantec client packages from symantec manger .I got the below erroe while doing
"the selected client packages is incompatible with one or more computers in the list that have 32 bit platform.you need to remove them from the list or choose different package"
Somebody help me to solve this issue
Hello
Can anyone provide me document which says why DHCP environment required for Deployment Solution and how much is the challenge we have to face if dont have DHCP Environment.
I have written a custom workflow that creates consumable and fixed catalog items. In this workflow I have numerous components I've written myself, and these components include the necessary delete and insert steps to ensure the proper table structure and relationships are maintained.
The workflow operates fine in debugger (due to heightened privileges). I have updated my connection strings for these custom components to use the SMP administrator account (the one used during installation) that subsequently has sysadmin rights to the database.
I am able to test the connection fine in the integration library, however, when I run my program it fails when trying to login with this system account and password. In a ditch effort I created a custom App Pool on the server and entered the SMP administrator account credentials into it. No luck, though, as I am still getting a login error.
Any ideas on how best to create custom workflow components that insert and update the SMP database?
Login failed for user '<system account?>'.
Set Manufacturer For Resource
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK) at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject) at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart) at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance) at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance) at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection) at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options) at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject) at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject) at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) at System.Data.SqlClient.SqlConnection.Open() at SetManufacturerForResource.SqlQuery.SetManufacturerForResource.Run(IData data) at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)
I dont see any options where I can choose which button is highlighted by default so that if I hit enter instead of use the mouse.
I've been running SMP 7.1 SP2 MP1.1 for quite awhile now with no problems but this month I noticed that the accessibility of my Symantec Management Console is going down/up throughout the day; whether it be remotely or on the server itself. Can't say exactly when it started although thinking it might've began after this month's Microsoft updates. Also, while my SMC is inaccessible where IE just says "Connecting..." with no error message, I can get to http://{My_Altiris_Server_Name} which shows the IIS7 default webpage. Actually, instead of refreshing my browser, one time I did let it sit for awhile where eventually that "Symantec Management Server Error" page came up.
This sure sounds like an IIS problem where I'd appreciate any tips you guys can give me on troubleshooting this intermitent issue. Oh...not sure if this is related but I've also noticed that the "Shell Hardware Detection" and "Software Protection" services seem to be automatically bouncing throughout the day. Is anyone else still running 7.1 like myself experiencing this problem as well?
I have an issue where clients are unable to register with a task server .
The Server's host name is "Server123.domain.com
The SSL cert was issued as SMP75.domain.com
On initial install the SIM would not take a Subject Name Alternative SSL cert, so I had to use the self-signed cert, then change the bindings in IIS to use the SSL cert.
When I push an agent to the client, I specify the alternative URL of smp75.domain.com, the agent is able to talk to the SMP and obtain the initial guid.
When the agent tries to register with a Site server, it attempts as "server123.domain.com" and fails.
Log File Name: C:\Users\service\Desktop\Logs\Agent.log
Priority: 1
Help and Support:
Date: 12/27/2014 8:41:11 AM
Tick Count: 290336718
Host Name: Server123
Process: AeXNSAgent.exe (2484)
Thread ID: 2232
Module: AeXNetComms.dll
Source: NetworkOperation
Description: Operation 'Connect' failed.
Protocol: http
Host: "server123.domain.com
Port: 443
Path: /
Http status: 0
Secure: Yes
Id: (adf2abb7-ee7d-484e-853d-1968b73ac7f1)
Error type: Handshake error
Error result: 0x80090322
Error code: 0
Error note: The target principal name is incorrect
Error message: The target principal name is incorrect
__________________________________________________
Log File Name: C:\Users\altirissmp\Desktop\Logs\Agent.log
Priority: 2
Date: 12/27/2014 8:41:11 AM
Tick Count: 290336718
Host Name: AlStSvr01
Process: AeXNSAgent.exe (2484)
Thread ID: 2232
Module: client task agent.dll
Source: Client Task Agent
Description: Could not register using "https://server123.domain.com:443/Altiris/ClientTaskServer/Register.aspx?resourceGuid='Server123' (9229aaa2-2222-47cf-ade9-b6ad58e96091)&crc=0007000500000C79&lastResort=true"
__________________________________________________________________________________________________________________________
I manually tried to register the client with the Subject Alternative name and the follow message is displayed.
I try to create new rules on the siem
i got a message :
Application Error
ubable to create plugin
Hello friends,
Currently I was looking at inventory of NIC card.
For a single machine, it is showing 2-3 NIC cards, what are all those data's.
Physically that particular machine is having only one NIC card.
Can anyone tell me which will be ACTIVE NIC card??
Thanks
Hello everyone,
I'm trying to redo some graphic reports from SD 7.1 on SD 7.5. However, can't seem to find this field in 7.5:
This option is missing in SD 7.5
Does anybody know if this option is still available on Service Desk 7.5? Or somebody has a workaround to get this field?
Thanks in advance.
I try to deploy IE 10 , I ran into some issues:
-The package delivered to the client computer but it would not install.
- Tried with different command line, same out come.
any suggestion ?
Thank you
So we want to have another url as our servicedesk portal page. We have setup DNS so the servername.domain.com and newurl.domain.com point to the same ip. We want the newurl.domain.com to point to servername.domain.com/processmanager. I have tried both URL Rewrite and Http Redirect in IIS and nether are working. Whenever I go to newurl.domain.com it goes directly to the IIS Default page. I have performed an IISreset after each thing was done and it still doesnt work. Any suggestions? Below is the things I have tried so far and neither are working:
http Redirect settings that also don't work:
Morning,
I am seeing a constant feed of Warnings detaling the following:
The handler 'GetClientTaskServers' is failed to process request. Called by unknown endpoint '54ade2fc-e25e-4206-ab6b-d920aabfbb6f'.
I found the resource associated to the GUID which was an unmanaged XP system which no longer exists on our domain and deleted it from the filter "All computers with no SM agent", but it continues.
We are running SMP 7.5 SP1 with the latest Hotfix on Server 2008 R2 SP1.
Any ideas would be welcome.
Thanking you in advnace.
Does anyone have experience in patching Google Chrome via PMS 7.1 or 7.5 in enterprise environment?
There is versioning issue, making patch management complicated.
We have enabled latest, which is CHROME-119
From SW Inventory we can see there are many versions like 65.* or 66.* as well, which Patch Assessment does not evaluate:
Issue seems to be caused by MSI installer, as explained in this article, for instance (more articles can be found).
Google Chrome offers an MSI installer useful for enterprise deployments. However, I have noticed that when I install Chrome using this MSI there is a version number mismatch.
If I open Chrome and click on "About Google Chrome" from the menu, it says version 35.0.1916.153.
However, if I open Control Panel and pull up my program list, it says Google Chrome version 65.223.153.
Based on that fact, there are version discrepancies between ARP and PMS reports.
We discovered that these 65+ versions are coming from Chrome Enterprise edition, most likely.
Since we must be very accurate in assessing and patching exact versions of Chrome, I wonder to know if any workarounds exist.
Working on setting up CEM and I (freshly walking into the issue), am noticing that the Agent CA and Server CA SSL certificates are missing in the Trusted Root Certificate Authority of the local computer on the Notification Server. The install was completed in June/July of 2014.
A repair of the specific product, Symantec Management Platform, did not recreate the SSL certificates. I know you can look in regedit at HKLM\Software\Altiris\eXpress\Notification Server\CA and see the thumbprint of the SSL certificates, just to validate that the Agent CA/Server CA was in fact created. There are thumbprints there. Which leads me to believe that the SSL certificates did exist at one time, but were removed (not sure how).
Where I stand right now;
-Unable to add the "Symantec Agent" IIS page using the console, the page is unresponsive, or pretends to add the Symantec Agent IIS site for CEM, but it is unresponsive
-Unable to locate/recreate the Agent CA/Server CA SSL certificates
Right now, I am attempting to recreate the Agent CA/Server CA SSL certificates in my lab, but I wanted to also get the question out on connect and see if anyone else has crossed this bridge before.
Thanks
Dear All,
Today when i opend sepm its not getting started and when i saw the services Is saw that SEPM sewrvice is stopped and when I started it soon after 10 sec service getting stopped please help me to get out of theese...
Regards
Vinod
I'm having an issue where the drivers are not installing on a specific model. Here's what I know so far. This is from the DA_Logs_DATE.txt file on the PC that I am trying to image.
"
No of Missing critical drivers is 1
Missing critical driver detected : Device Number = 1
Device Class = Net
Device Class Guid = {4d36e972-e325-11ce-bfc1-08002be10318}
PCI ID = PCI\VEN_8086&DEV_153B&SUBSYS_1993103C&REV_04
Desc = @oem7.inf,%e153bnc.devicedesc%;Intel(R) Ethernet Connection I217-V
Inf Source =
Best Driver = and No of driver is 0
Reason For Driver Selection = No Driver
Device Type = Unique Physical Device
Signer Name =
Matched Drivers = No of driver is 0 ;
Matched Drivers Signature =
HW IDS = PCI\VEN_8086&DEV_153B&SUBSYS_1993103C&REV_04,PCI\VEN_8086&DEV_153B&SUBSYS_1993103C,PCI\VEN_8086&DEV_153B&CC_020000,PCI\VEN_8086&DEV_153B&CC_0200
Compatible HW IDS = PCI\VEN_8086&DEV_153B&REV_04,PCI\VEN_8086&DEV_153B,PCI\VEN_8086&CC_020000,PCI\VEN_8086&CC_0200,PCI\VEN_8086,PCI\CC_020000,PCI\CC_0200"
This shows me that is detecting the driver as DEV_153B...I've downloaded the driver from HP and in the driver INF it has a section for DEV_153B however if I try to import this driver into the driver DB it tells me that the driver already exists. So I went and looked at the drivers.manifest.txt for the driver it is telling me is already there. This has a device list in it but has DEV_153A but not DEV_153B. How do we work around this?
I have a doubt about the LDAP generator, it is the first time I use it and wanted to know if anyone could help me understand a little better since I read about it, but the problem I have is I want to bring me the data that has the Active directory but still do not find all the variables that should be, for example I want to bring me the name, position, department etc. and I've only found the phone and name, could someone tell me where I can find the other data?
thanks
I am already familiar with the overall way sites and subnets behave with site servers, but have what I hope is a basic question.
If I have a site with a more broad subnet such as 10.200.0.0/16 that has 1 site server that I want to be a main location
then a second site with a site server set as 10.200.54.0/24 that has a different site server. So essentially
SITE A 10.200.0.0/16 Site Server A (package)
SITE B 10.200.52.0/24 Site Server B (package)
Would site B be excluded from site A since it has its own defined site and only use Site Server B for gettting packages, or would it also get them from A possibly? I want to make sure it will only go back to A if there is not a site specifically called out for a location. I'm hoping it works this way, otherwise I have to create some 200 sites that would be encompassed by a more high level range but dont have site servers just to make sure they don't go back to the main location vs the 6 sites that will have their own.
