Patch management PM import for windows not started
I need a solution HiWe using Patch Mangement Solution 7.1 SP2The patch managmenet import for windows has not started, when we click on New schedule, under task it is not showing anything.Even if we...
View ArticleSSE Tool How To
I do not need a solution (just sharing information) Hi All,Does anyone know if a HowTo document exists fro the SSE tools? I am looking for something that will give me an idea of interpreting the data...
View ArticleProcess Times
I need a solution Does anyone know if you can have more than 1 process time, an example would be the overall Process Time and a process time for a sub task to the main ticket? Workflow Version 7.1
View Articleprocess of conditions
I need a solution I want normal process of launch condition,system and app search?
View ArticleSettings\All Settings\Notification Server\Database Settings Symantec...
I need a solution Hi,I am getting the error screen with "An error has occurred that prevents the Symantec Management Console displaying correctly" and have followed all the KB's instructions that I...
View ArticleMigrating Email Inbox to Exchange 2010 and Email Processing Not Working
I need a solution We're implementing Microsoft Exchange 2010 and the email inbox that was migrated is not working. We have it setup as IMAP with the services turned on for it and we have ServiceDesk...
View ArticleHow to forwarding inventory from one server to another server in NS7.1
I need a solution We have two Atlriis servre in our environment, my server is call "AltirisServer1", and another server is call "Altiris-7-1"The Altiris-7-1 server need to forwarding all his inventory...
View ArticleGhostcast server 11.5 does not recognize some HP Deskpro PCs
I need a solution My ghost server recognizes old PCs but I'm having trouble with new ones such as the HP Despro 3500. I think its a nic driver issue but I'm not sure how to addtress this. Any...
View ArticleInventory Policy not running on new devices
I need a solution We have our Full Inventory Policy set to run once a month but new machines are not running when they are first added to the system. They are only running at the scheduled time which...
View ArticleSeparate IT incidents from other department
I need a solution We are just about to implement ServiceDesk 7.5 and are still using 6.. One of our problems we have always had is seperating our Facilities department tickets from our IT department....
View ArticleTask Run Status Not Updating in Console
I need a solution I am having an issue where I push a task (any task) to a client, and per the client, the task runs and completes successfully. The console however shows not started, and eventually...
View ArticlePushing patches to Notification and Site Servers
I need a solution Are there best practices for patching Notification and Site Servers using the Software Update Policies in Patch Management 7.1 MP2? I want to include our NS and SS in our patching...
View ArticleConnection problem on Windows 7 host PC
I need a solution I have problem on accessing Windows 7 host PC.Able to login to host PC but display is not proceed like display freezes. The host user says cursor moves but unable to see the screen...
View Article[Inventory] Error collecting wrong inventory information
I need a solution Hello everyone,Something strange, Inventory is working but is not collecting the correct information.For example, Inventory is collecting a information about a microprocessor in a...
View ArticleMS13-047 overtargeting
I do not need a solution (just sharing information) I have Windows 7 x64 clients that are shown vulnerable for MS13-047.The installation of "IE10-Windows6.1-KB2838727-x64.msu" fails with exit code...
View Articledisable of uac in win7
I need a solution In which scenario we are going to disable the uac in packaging?how it is?
View ArticleSoftware Updates in "Pending" state on some systems
I need a solution We are on 7.1.2 MP1.1. The systems receive and run the system assement scan policy and patch install tools. the agent logs report that these processes execute successully. looking at...
View ArticleSEP components Get Client List
I need a solution Hello -Anyone have any experience with the SEP 'Get Client List' and/or 'Get Client List Page' components in Workflow?The 'Get Client List' component has an input variable called...
View ArticleFull Screen Alt + Enter won't work
I need a solution Hi,I had a PCAnywhere (V12.1) running perfectly between 2 XP PC's. One PC is replaced with OS WIN7. The XP works as remote and the W7 = hostThe XP can't get a full screen with...
View ArticleParse Variable
I need a solution Hi,I'm struggling to do what I thought might have been simple enough but I can't get it to work correctly so thought I'd ask here.I'm using Wise Script Editor and I have a section in...
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